Questions and Answers from Facebook
Privacy: Privacy Settings Not Functioning Correctly
Blocking a user will prevent any type of direct interaction between yo...
Blocking a user will prevent any type of direct interaction between you and that user. However, for technical reasons, there are certain instances when an individual you have blocked from your account may be able to view your comments on the site and vice versa, including comments on a mutual friend's photo. Please be assured that your listing will appear in black text, with no profile picture visible or contact links available.
Restricting the privacy setting for "Photos Tagged of You" only remove...
Restricting the privacy setting for "Photos Tagged of You" only removes the link directly beneath your profile picture. This applies to tagged photos and the tagged section photos of the Photos tab. It does not restrict the ability of users to view these photos elsewhere on the site.
Please keep in mind that the owner of a photo determines the privacy of that photo. If other users are able to view photos you are tagged in, then it is because the owner of the photos has most likely set the privacy of the photo album so that everyone can see the photos in it. While there is the option to block users from viewing the tagged photos section on your own profile, there is no way to restrict the visibility of a photo that you are not the owner of.
Please keep in mind that the owner of a photo determines the privacy of that photo. If other users are able to view photos you are tagged in, then it is because the owner of the photos has most likely set the privacy of the photo album so that everyone can see the photos in it. While there is the option to block users from viewing the tagged photos section on your own profile, there is no way to restrict the visibility of a photo that you are not the owner of.
Privacy: Blocking people
A block prevents specific people from viewing your profile. Any ties y...
A block prevents specific people from viewing your profile. Any ties you currently have with the people you block will be broken (friendship connections, friend details, etc.). Your profile will not be visible to them and you will not appear in their search results or friend lists. Blocking is mutual, so they will also become invisible to you as well.
Keep in mind that blocking someone may not prevent all communications and interactions in third-party applications, and does not extend to elsewhere on the Internet.
Please note that removing a block will not restore a connection. If you block a friend and then remove that person from you Block List, you will need to send them a new friend request.
Keep in mind that blocking someone may not prevent all communications and interactions in third-party applications, and does not extend to elsewhere on the Internet.
Please note that removing a block will not restore a connection. If you block a friend and then remove that person from you Block List, you will need to send them a new friend request.
There are three ways to block someone:
Go to the Privacy Settings pag...
There are three ways to block someone:
If you cannot block someone and would like to prevent them from viewing your profile, you can adjust your Privacy Settings accordingly. For more information on editing your Privacy Settings, click here.
- Go to the Privacy Settings page and click "Block List." Enter the name or email address of the person you want to block in the appropriate field and click "Block."
- If you cannot find someone using the Person search field, try going to their profile page. You can block them by navigating to the "Report this Person" link at the bottom of their profile page. Once you click this link, check the "Block this person" box and then click "Submit."
- Lastly, please note that you can block someone through the "Report" link located next to messages in your Inbox.
If you cannot block someone and would like to prevent them from viewing your profile, you can adjust your Privacy Settings accordingly. For more information on editing your Privacy Settings, click here.
If you are having trouble finding the person you want to block, note t...
If you are having trouble finding the person you want to block, note that you can also block someone by submitting their email address. Go to the Privacy Settings page and click "Block List." Enter the email address of the person you want to block in the Email field and click "Block."
If the email address you submit is associated with an account, that user will be blocked from viewing your content. If the email address is not associated with an account, then the user will be blocked if they open an account in the future. Unfortunately, for privacy reasons, we are unable to provide information about any accounts that may be associated with a blocked email address.
If you cannot block someone and would like to prevent them from viewing your profile, you can adjust your Privacy Settings accordingly. For more information on editing your Privacy Settings, click here.
If the email address you submit is associated with an account, that user will be blocked from viewing your content. If the email address is not associated with an account, then the user will be blocked if they open an account in the future. Unfortunately, for privacy reasons, we are unable to provide information about any accounts that may be associated with a blocked email address.
If you cannot block someone and would like to prevent them from viewing your profile, you can adjust your Privacy Settings accordingly. For more information on editing your Privacy Settings, click here.
No. Blocking someone is completely confidential, and the person will n...
No. Blocking someone is completely confidential, and the person will not be notified that he or she has been blocked.
Blocking allows you to prevent most interactions with someone on Faceb...
Blocking allows you to prevent most interactions with someone on Facebook. People you block won't be able to find you in searches, view your profile, or contact you with pokes, Wall posts, or personal messages. In addition, they will not be able to see your Wall posts, comments on mutual friends’ Walls, or that you are a member of the same group as them.
They will, however, see your comments on content that is posted by a mutual friend. You will see their comments as well.
They will, however, see your comments on content that is posted by a mutual friend. You will see their comments as well.
If you block a user, some content that they posted before you blocked ...
If you block a user, some content that they posted before you blocked them will remain on your profile and on other areas of the site. This content includes:
- Messages in your Inbox (You will not be able to click to view the blocked user’s profile).
- Wall posts the user had previously made on your Wall.
- Stories about the blocked user that are posted on your mutual friends’ Walls (e.g., If the blocked friend tagged one of your mutual friends in a photo).
- Photos that both the blocked user and one or more mutual friends are tagged in.
- Groups that the blocked user has created. (You can still request to join these groups. The of the blocked user will appear as a "Creator" and will show up in black, but the user will not show up in the list of officers).
- Photos previously tagged of you by the blocked user.
- Messages that the blocked user sends to a thread that you are both a part of.
- Messages that the blocked user sends to a group of which they are an admin and you are a member.
- Invitations to an event that is affiliated with a group in which the blocked user is an admin and you are a member.
- Comments made by the blocked user on a photo that was added by a mutual friend.
- Photos the blocked user adds to a group you are both in.
You can do this by clicking Remove next to their name from the bottom ...
You can do this by clicking Remove next to their name from the bottom of the
Privacy Settings page. Please note that this will not automatically add them to your friends list. Instead, you will need to search for them and send them a friend request if you wish to become friends.
We want Facebook to remain an environment where people can connect and...
We want Facebook to remain an environment where people can connect and share comfortably. Cyberbullying is defined as the use of any new technology to harass or intimidate someone and is considered to be abusive behavior from minor to minor, while cyberharassment typically involves adults. There are steps you can take to prevent this kind of behavior if it occurs.
Accept Friend Requests Safely
In order to prevent harassment from strangers, be careful to accept friend requests only from people you know in real life. Also, remember to report any messages or profiles that look suspicious. Facebook is based on a real-name culture, and fake profiles are regularly disabled when they're reported to us. Please also keep in mind that only confirmed friends can post to your Wall or contact you via Facebook Chat, so if you're worried that someone will make inappropriate posts or send offensive messages, just ignore that person's friend request.
Use the "Block" Feature to Stop Abusive Behavior
A block prevents specific people from viewing your profile. When you block people, any ties you currently have with them will be broken, and these people won't be able to contact you through Facebook. If you receive inappropriate or abusive communication, you can block the person by listing his or her name in the "Block People" box at the bottom of your Privacy Settings page. You can visit this page at any time by hovering your mouse over the "Settings" link at the top of any Facebook page and selecting the "Privacy Settings" option from the drop-down menu that appears.
Report Abusive Behavior Directly to Facebook
The most efficient way to report abuse is to do it in the same place it occurs on Facebook. For example, if you receive a harassing message in your Inbox, you can report the message by clicking on the "Report" link next to the sender's name as you are reading the message. If you receive a harassing message from a person who is a Facebook friend of yours, you should remove the person as a friend and report the message. Reporting the message as harassing will automatically add this person to your Block list. You can also use the "Report/Block person" link that appears at the bottom of the abusive user's profile. If you learn that someone is continuing to make abusive comments about you even after you've blocked them, you can ask a friend to report that person on your behalf. Reports are confidential and the user being reported does not know that they have been reported. After a report is submitted, we will investigate the issue and make a determination as to whether or not the content should remain on the site based on our Terms of Use. A Facebook administrator looks into each report thoroughly in order to decide the appropriate course of action.
Restrict Privacy Settings
To restrict the amount of information that potential bullies may have access to, customize your privacy settings so that certain people can't access information like your Wall, photos, or profile. You can also change your privacy settings if you are uncomfortable being found in searches or having your profile viewed publicly. Privacy on Facebook is controlled primarily from the Privacy Settings page. You can visit this page at any time by hovering your mouse over the "Settings" link at the top of any page of Facebook and selecting the "Privacy Settings" option from the drop-down menu that appears.
Respond to Abusers in the Right Way
Cyberbullies often seek a reaction from the people they harass. When they fail to get one, they often give up gradually. Rather than responding to a bully via Inbox, a Wall post, or Facebook Chat, you can delete offensive posts from your Wall or messages from your Inbox and then use the "Block" or "Report" functions to resolve the issue safely. To delete an offensive Wall post, hover over the post in question, click the "Remove" button that appears, and select "Delete" in the dialogue box. To delete a message from Inbox, simply click the "Delete" button at the top of the message. Only confirmed friends can post to your Wall or send you a message through Chat. If you are receiving posts and Chat messages you don't like, you should consider removing the sender from your friends list.
These tips have been reviewed by stopcyberbullying.org and connectsafely.org, two independent organizations that provide tools, resources, and educational materials on internet safety including cyberbullying and cyberharassment.
ConnectSafely.org offers additional information on cyberbullying and cyberharassment at http://www.connectsafely.org/Safety-Tips/tips-to-help-stop-cyberbullying.html.
Stopcyberbullying.org offers information on preventing cyberbullying and cyberharassment at http://www.stopcyberbullying.org/prevention/index.html.
Facebook is a member of the StopCyberbullying Coalition, a movement to understand, prevent, and address cyberbullying affiliated with stopcyberbullying.org.
Accept Friend Requests Safely
In order to prevent harassment from strangers, be careful to accept friend requests only from people you know in real life. Also, remember to report any messages or profiles that look suspicious. Facebook is based on a real-name culture, and fake profiles are regularly disabled when they're reported to us. Please also keep in mind that only confirmed friends can post to your Wall or contact you via Facebook Chat, so if you're worried that someone will make inappropriate posts or send offensive messages, just ignore that person's friend request.
Use the "Block" Feature to Stop Abusive Behavior
A block prevents specific people from viewing your profile. When you block people, any ties you currently have with them will be broken, and these people won't be able to contact you through Facebook. If you receive inappropriate or abusive communication, you can block the person by listing his or her name in the "Block People" box at the bottom of your Privacy Settings page. You can visit this page at any time by hovering your mouse over the "Settings" link at the top of any Facebook page and selecting the "Privacy Settings" option from the drop-down menu that appears.
Report Abusive Behavior Directly to Facebook
The most efficient way to report abuse is to do it in the same place it occurs on Facebook. For example, if you receive a harassing message in your Inbox, you can report the message by clicking on the "Report" link next to the sender's name as you are reading the message. If you receive a harassing message from a person who is a Facebook friend of yours, you should remove the person as a friend and report the message. Reporting the message as harassing will automatically add this person to your Block list. You can also use the "Report/Block person" link that appears at the bottom of the abusive user's profile. If you learn that someone is continuing to make abusive comments about you even after you've blocked them, you can ask a friend to report that person on your behalf. Reports are confidential and the user being reported does not know that they have been reported. After a report is submitted, we will investigate the issue and make a determination as to whether or not the content should remain on the site based on our Terms of Use. A Facebook administrator looks into each report thoroughly in order to decide the appropriate course of action.
Restrict Privacy Settings
To restrict the amount of information that potential bullies may have access to, customize your privacy settings so that certain people can't access information like your Wall, photos, or profile. You can also change your privacy settings if you are uncomfortable being found in searches or having your profile viewed publicly. Privacy on Facebook is controlled primarily from the Privacy Settings page. You can visit this page at any time by hovering your mouse over the "Settings" link at the top of any page of Facebook and selecting the "Privacy Settings" option from the drop-down menu that appears.
Respond to Abusers in the Right Way
Cyberbullies often seek a reaction from the people they harass. When they fail to get one, they often give up gradually. Rather than responding to a bully via Inbox, a Wall post, or Facebook Chat, you can delete offensive posts from your Wall or messages from your Inbox and then use the "Block" or "Report" functions to resolve the issue safely. To delete an offensive Wall post, hover over the post in question, click the "Remove" button that appears, and select "Delete" in the dialogue box. To delete a message from Inbox, simply click the "Delete" button at the top of the message. Only confirmed friends can post to your Wall or send you a message through Chat. If you are receiving posts and Chat messages you don't like, you should consider removing the sender from your friends list.
These tips have been reviewed by stopcyberbullying.org and connectsafely.org, two independent organizations that provide tools, resources, and educational materials on internet safety including cyberbullying and cyberharassment.
ConnectSafely.org offers additional information on cyberbullying and cyberharassment at http://www.connectsafely.org/Safety-Tips/tips-to-help-stop-cyberbullying.html.
Stopcyberbullying.org offers information on preventing cyberbullying and cyberharassment at http://www.stopcyberbullying.org/prevention/index.html.
Facebook is a member of the StopCyberbullying Coalition, a movement to understand, prevent, and address cyberbullying affiliated with stopcyberbullying.org.
Events: Creating and editing an event, and event privacy
To block a person from an event, follow the steps below:
Go to an even...
To block a person from an event, follow the steps below:
- Go to an event that you administrate.
- Click the "Edit Guest List" link.
- Select "Blocked."
- Click the "Block People" link.
- Enter the name of a person you want to block and click "Find."
- Select the person and click "Block."
When a person is blocked from an event, they cannot see the event or a...
When a person is blocked from an event, they cannot see the event or any stories about it.
To remove the ban on a person that you blocked from an event, follow t...
To remove the ban on a person that you blocked from an event, follow the steps below:
- Go to an event that you administrate.
- Click the "Edit Guest List" link.
- Select "Blocked."
- Select "Remove Ban" next to the name of the person you no longer wish to block from the event.
- Click "Remove Ban" in the window that appears.
An admin can remove anyone from an event who was sent an invitation, e...
An admin can remove anyone from an event who was sent an invitation, except the event’s creator. Under the Guest List tab of the Edit Event page, sort names based on the type of RSVP using the "Show" drop-down menu. Click "Remove" next to the person you’d like to remove. You will also have the option to permanently block someone from an event.
People you remove will not receive a notification that they have been removed. They will not receive future messages or notifications from the event, and it will no longer appear on their Upcoming Events list.
People you remove will not receive a notification that they have been removed. They will not receive future messages or notifications from the event, and it will no longer appear on their Upcoming Events list.
General Application Support: Application Safety and Security
Because this application was not built by Facebook and is operated by ...
Because this application was not built by Facebook and is operated by an outside developer with its own technical resources, you will need to contact the developer who created the application. You can report this to the developer by going to the application’s About page and clicking "Contact Developer" at the bottom of the page, or by clicking "Contact" at the bottom of any canvas page within the application.
Facebook is not responsible for the support provided by this developer. However, Facebook works to ensure that all outside developers are following our Terms of Service. If you find that the developer is unresponsive to your inquiry, please report the application for abuse by going to the application’s About page and clicking "Report Application" at the bottom of the page, or by clicking "Report" at the bottom of any canvas page within the application.
To prevent further harassment, we also recommend that you block both the application as well as the user. Blocking an application will prevent you from receiving invites to add it and will disable the application from using your information. This means your friends will no longer be able to communicate with you using this application. It will also prevent the application from publishing stories in your News Feed.
To block an application, go to the Application Directory and find the application you wish to block. Once found, click on the picture for the application to see its About page. On the About page you will have the option to "Block this Application" on the right side of the screen.
To block a user, go to the Privacy Settings page and enter the name of the person you want to block in the "Block People" search field at the bottom of the page. Blocking allows you to prevent all interactions with someone on Facebook. They won't be able to find you in searches, view your profile, or contact you, and will not be notified that you blocked them.
Facebook is not responsible for the support provided by this developer. However, Facebook works to ensure that all outside developers are following our Terms of Service. If you find that the developer is unresponsive to your inquiry, please report the application for abuse by going to the application’s About page and clicking "Report Application" at the bottom of the page, or by clicking "Report" at the bottom of any canvas page within the application.
To prevent further harassment, we also recommend that you block both the application as well as the user. Blocking an application will prevent you from receiving invites to add it and will disable the application from using your information. This means your friends will no longer be able to communicate with you using this application. It will also prevent the application from publishing stories in your News Feed.
To block an application, go to the Application Directory and find the application you wish to block. Once found, click on the picture for the application to see its About page. On the About page you will have the option to "Block this Application" on the right side of the screen.
To block a user, go to the Privacy Settings page and enter the name of the person you want to block in the "Block People" search field at the bottom of the page. Blocking allows you to prevent all interactions with someone on Facebook. They won't be able to find you in searches, view your profile, or contact you, and will not be notified that you blocked them.
If you block someone on Facebook, you will still be able to see conten...
If you block someone on Facebook, you will still be able to see content that person has created within the application, but you should not be able to interact with that person and they should not be able to interact with you via the application.
Keep in mind that this application was not built by Facebook and is operated by an external developer with its own technical resources. If you are still able to interact with someone you blocked on Facebook within an external application, you will need to contact the developer who created the application. You can report this issue to the developer by going to the application’s About page and clicking "Contact Developer" at the bottom of the page, or by clicking "Contact" at the bottom of any canvas page within the application.
Facebook is not responsible for the support provided by this developer. However, Facebook works to ensure that all external developers are following our Statement of Rights and Responsibilities. If you find that the developer is unresponsive to your inquiry, please report the application for abuse by going to the application’s About page and clicking "Report Application" at the bottom of the page, or by clicking "Report" at the bottom of any canvas page within the application.
Keep in mind that this application was not built by Facebook and is operated by an external developer with its own technical resources. If you are still able to interact with someone you blocked on Facebook within an external application, you will need to contact the developer who created the application. You can report this issue to the developer by going to the application’s About page and clicking "Contact Developer" at the bottom of the page, or by clicking "Contact" at the bottom of any canvas page within the application.
Facebook is not responsible for the support provided by this developer. However, Facebook works to ensure that all external developers are following our Statement of Rights and Responsibilities. If you find that the developer is unresponsive to your inquiry, please report the application for abuse by going to the application’s About page and clicking "Report Application" at the bottom of the page, or by clicking "Report" at the bottom of any canvas page within the application.
If you want to prevent an application from interacting with your infor...
If you want to prevent an application from interacting with your information in any way, you can block it from the application’s About page, which can be found by searching for the application in the Application Directory. You can also restrict the types of information that your friends’ applications can access from the "Applications" section on the Privacy page.
Third party applications are prohibited by the Facebook Platform Devel...
Third party applications are prohibited by the Facebook Platform Developer Terms of Service from storing certain information for longer than 24 hours, but they do need to interact with this information in order to work on Facebook. In other words, applications are often only useful if they can interact with information that you or your friends have added. However, applications are contractually obligated to respect the privacy settings you’ve chosen for your account. This means that users of an application will not be able to see information you’ve added through Facebook that they wouldn’t otherwise be able to see simply by browsing the site.
If you want to prevent an application from interacting with your information in any way, you can block it from the application’s About page, which can be found by searching for the application in the Application Directory. You can also decide what types of information your friends’ applications can access from the "Applications" section on the Privacy page.
Groups: Group privacy
To remove the ban on a person that you blocked from a group, follow th...
To remove the ban on a person that you blocked from a group, follow the steps below:
- Go to a group that you administrate.
- Click the "Edit Members" link.
- Select "Blocked."
- Select "Remove Ban" next to the name of the person you no longer wish to block from the group.
- Click "Remove Ban" in the window that appears.
When a person is blocked from a group, they cannot see the group or an...
When a person is blocked from a group, they cannot see the group or any stories about it.
To block a person from a group, follow the steps below:
Go to a group ...
To block a person from a group, follow the steps below:
- Go to a group that you administrate.
- Click the "Edit Members" link.
- Select "Blocked."
- Click the "Block People" link.
- Enter the name of a person you want to block and click "Find."
- Select the person and click "Block."
Ads: Report an Ad
It's not possible to block Facebook ads from showing on pages within y...
It's not possible to block Facebook ads from showing on pages within your account.
Warnings
Facebook systems determined that you were repeatedly using the same fe...
Facebook systems determined that you were repeatedly using the same feature in a short period of time. Your activity caused your account to be flagged as potentially abusive.
Once you close your warning, you must significantly slow down or stop this behavior. Further misuse of site features may result in a temporary block or your account being permanently disabled.
Once you close your warning, you must significantly slow down or stop this behavior. Further misuse of site features may result in a temporary block or your account being permanently disabled.
Facebook has policies to stop behavior that other users may find annoy...
Facebook has policies to stop behavior that other users may find annoying or abusive. Even if you did not have this intention, Facebook systems have determined that you were repeatedly using the same feature in a short period of time.
Since you did not adhere to previous warnings, a temporary block was set on your account. Here's what you should keep in mind about your block:
Since you did not adhere to previous warnings, a temporary block was set on your account. Here's what you should keep in mind about your block:
- This temporary block will last anywhere from a few hours to a few days.
- Attempting to use this feature while you are blocked can extend the block.
- We cannot lift this block for any reason, so please be patient and refrain from using this feature for a few days while waiting for this block to be removed.
- Once you are allowed to use this feature again, you must significantly slow down or stop this behavior. Further misuse of site features may result in more blocks or your account being permanently disabled.
Facebook has determined that you were sending messages at a rate that ...
Facebook has determined that you were sending messages at a rate that is likely to be abusive. Please note that these blocks can last anywhere from a few hours to a few days. Unfortunately, we cannot lift the block for you.
When you are allowed to resume sending messages, keep in mind that it’s possible to run into a block based on how many messages you send and how fast you send them. It’s also possible to be blocked when either starting a new message thread or replying to a message. Lastly, deleting old messages will not allow you to send more messages. In the future, please proceed with caution to avoid hitting the limit again. Please be aware that further abuse of such features can result in your account being permanently disabled.
When you are allowed to resume sending messages, keep in mind that it’s possible to run into a block based on how many messages you send and how fast you send them. It’s also possible to be blocked when either starting a new message thread or replying to a message. Lastly, deleting old messages will not allow you to send more messages. In the future, please proceed with caution to avoid hitting the limit again. Please be aware that further abuse of such features can result in your account being permanently disabled.
Security: How do I report abuse?
If you are noticing abusive behavior from a person who is currently on...
If you are noticing abusive behavior from a person who is currently on your Friend List, we recommend that you remove this user from your Friend List and report them using the 'Report/Block' link that appears at the bottom of their profile.
If this doesn't resolve the issue, we further recommended that you block the abusive user by listing their name or email address in the "Block List" that appears at the bottom of the Privacy page. You can read more about how to block someone here.
If this doesn't resolve the issue, we further recommended that you block the abusive user by listing their name or email address in the "Block List" that appears at the bottom of the Privacy page. You can read more about how to block someone here.
We suggest that you block the person by listing his or her name in the...
We suggest that you block the person by listing his or her name in the "Blocking People" box at the bottom of the Privacy page. If this does not resolve the problem, please report the user by clicking the 'Report/Block person' link that appears at the bottom of the user's profile. To report a user for a message you have received, use the report link located next to the message in your inbox.
We suggest that you block the person by listing his or her name in the...
We suggest that you block the person by listing his or her name in the "Blocking People" box at the bottom of the Privacy page. If this does not resolve the problem, please report the user by clicking the 'Report/Block person' link that appears at the bottom of the user's profile.
Please keep in mind that only your confirmed friends can contact you v...
Please keep in mind that only your confirmed friends can contact you via Facebook Chat. We recommend that you remove this user from your Friend List. If necessary, you may block the person by listing his or her name in the 'Blocking People' box at the bottom of the Privacy page.
Please ask your friend to report this user. Your friend can submit a r...
Please ask your friend to report this user. Your friend can submit a report using the 'Report/Block' link that appears at the bottom of the abuser's profile. Rest assured that this report will be kept confidential.
Messages and Inbox: Bugs and Known Problems
Facebook has limits in place to prevent behavior that others may find ...
Facebook has limits in place to prevent behavior that others may find annoying or abusive. These limits restrict the rate at which you can use certain features on the site. If you received a warning for going too fast when sending messages, you will need to temporarily stop this activity to avoid hitting a message block on your account.
For future reference, please keep the following policies in mind:
For future reference, please keep the following policies in mind:
- Facebook prides itself in protecting users from spam and does not allow users to send messages promoting or advertising a product, service, or opportunity.
- The Inbox functionality is not intended for the purpose of having live conversations with people. If you would like to do this, we recommend using the Facebook Chat feature.
- Unsolicited messages of any kind will not be tolerated.
Facebook has determined that you were sending messages at a rate that ...
Facebook has determined that you were sending messages at a rate that is likely to be abusive. Note that these blocks can last anywhere from a few hours to a few days. Unfortunately, we cannot lift the block for you.
When you are allowed to resume sending messages, keep in mind that it’s possible to run into a block based on how many messages you send and how fast you send them. It’s also possible to be blocked when either starting a new message thread or replying to a message. Lastly, deleting old messages will not allow you to send more messages. In the future, please proceed with caution to avoid hitting the limit again. Please be aware that further abuse of such features can result in your account being permanently disabled.
When you are allowed to resume sending messages, keep in mind that it’s possible to run into a block based on how many messages you send and how fast you send them. It’s also possible to be blocked when either starting a new message thread or replying to a message. Lastly, deleting old messages will not allow you to send more messages. In the future, please proceed with caution to avoid hitting the limit again. Please be aware that further abuse of such features can result in your account being permanently disabled.
Privacy: Search privacy settings and the Suggestions feature
You can block someone from appearing in Suggestions by clicking the "X...
You can block someone from appearing in Suggestions by clicking the "X" button at the top right of their entry. This will close the person's entry and prevent them from appearing in this section again.
Please note that the Suggestions section will not appear if you block all of the people Facebook suggests. You can, however, find this section by clicking the Friends drop-down menu and selecting "Find Friends." Once you have more matches, this section will reappear on your homepage.
Please note that the Suggestions section will not appear if you block all of the people Facebook suggests. You can, however, find this section by clicking the Friends drop-down menu and selecting "Find Friends." Once you have more matches, this section will reappear on your homepage.
Home page: Publisher
Only your confirmed friends can tag you in their posts. If you have bl...
Only your confirmed friends can tag you in their posts. If you have blocked someone or removed them as a friend, they will not be able to tag you. If you have blocked someone, and then a mutual friend tags you in their post, the person you blocked will not be able to view your profile by clicking on your name.
Privacy: Privacy settings and fundamentals
Start by visiting the Privacy Settings page, which you can access from...
Start by visiting the Privacy Settings page, which you can access from the Settings drop-down at the top of any Facebook page. There are five links from which you can control particular settings:
For security reasons, you are required to enter your password if you’d like to update your privacy settings.
Note that there is a "Preview My Profile…" button located at the top right corner of all of these pages. This function allows you to view how your profile looks to most people or specific friends.
- Profile Information refers to the visibility of fields you fill out in your profile. Select who can see each type of profile content from each corresponding drop-down menu. If you choose the "Customize" option for any content type, you can hide content from specific friends or Friend lists.
- Contact Information refers to who can see your contact information, as well as what options people have when they find you in search results (ie, the ability to add you as a friend or send you a message). Select who can see each type of information from each corresponding drop-down menu. If you choose the "Customize" option for any piece of information, you can hide content from specific friends or Friend Lists.
- Applications and Websites is where you can learn about and control what you share with Facebook-enhanced applications and websites.
- Search privacy refers to who can find your Facebook profile using Facebook search as well as public search engines.
- Block List allows you to block specific people from interacting with you on Facebook. To block someone, simply enter the person’s name in the "Person" field and you will be prompted to select him or her from a list of search results. If you don’t find the person you’re looking for in that list, you can enter their email address in the "Email" field instead.
For security reasons, you are required to enter your password if you’d like to update your privacy settings.
Note that there is a "Preview My Profile…" button located at the top right corner of all of these pages. This function allows you to view how your profile looks to most people or specific friends.
Photos: Bugs and Known Problems
If you are using Firefox, you have probably changed your browser setti...
If you are using Firefox, you have probably changed your browser settings to block Facebook images. To resolve this problem, please follow these steps:
- Go to the "Tools" menu.
- Choose "Options."
- Click on the "Content" tab.
- Across from "Load images automatically," click "Exceptions."
- Highlight the Facebook URL.
- Click "Remove site."
- Close the Exceptions window.
- Click "OK."
- Restart your browser.
- Go to the "Firefox" menu.
- Choose "Preferences."
- Click on the "Content" tab.
- Across from "Load images automatically," click "Exceptions."
- Highlight the Facebook URL.
- Click "Remove site."
- Close the Exceptions window.
- Click "OK."
- Restart your browser.
General Application Support: Application Emails, Notifications, and Feed Stories
To stop an application from sending you messages, you will need to rem...
To stop an application from sending you messages, you will need to remove the application from the application's About page. If your friends are sending you messages through applications you haven’t added, you will need to either contact your friends to resolve the issue or block the application from its About page. You can also choose not to receive future invitations for specific applications from the Notifications page.
Profile Formatting: Bugs and Known Problems
Your problem is most likely related to your Internet browser. To upgra...
Your problem is most likely related to your Internet browser. To upgrade your Internet browser, or clear its cache and cookies, please follow these instructions.
If you continue to experience problems, your security software may be blocking sites that you must be able to access to use Facebook. Be sure to enter "www.facebook.com" and http://fbcdn.net" into your antivirus program's or browser's "safe" list of websites.
If you continue to experience problems, your security software may be blocking sites that you must be able to access to use Facebook. Be sure to enter "www.facebook.com" and http://fbcdn.net" into your antivirus program's or browser's "safe" list of websites.
Groups: Viewing and joining a group
You can join any open group that is set as global or that is limited t...
You can join any open group that is set as global or that is limited to one of your current networks. You can search for groups by typing a name in the Search field at the top of the page, and then filtering the results to show only groups by clicking the Groups tab. Alternatively, you can browse groups by category from the Groups main page. To become a member, click the group's name, and then click "Join this Group" under the group picture on the right side of the screen.
Some groups require admin approval for you to join. If you try to join these groups, you will have to wait for an admin to confirm your request before you can join the group. Admins can change the settings for who can join a group at any time, and can also block specific people from joining a group.
Certain groups on Facebook require an invitation in order to join. You cannot request to join these. Only an invitation from a group admin will give you access.
Some groups require admin approval for you to join. If you try to join these groups, you will have to wait for an admin to confirm your request before you can join the group. Admins can change the settings for who can join a group at any time, and can also block specific people from joining a group.
Certain groups on Facebook require an invitation in order to join. You cannot request to join these. Only an invitation from a group admin will give you access.
Login and Password: Bugs and known problems
It is possible that your software is blocking sites that you must be a...
It is possible that your software is blocking sites that you must be able to access to use Facebook. Be sure to enter http://fbcdn.net/ and http://recaptcha.net into your antivirus program's or browser's "safe" list of websites.
Login and Password: I can't log in to Facebook or access my account
Please follow the steps below to resolve this issue:
Check your email...
Please follow the steps below to resolve this issue:
- Check your email application's spam or junk folder or filter.
- Please note that some emails may be blocked by your ISP (internet service provider).
- If you're still having trouble after the above steps, please click here.
Privacy: Report abuse
You may report abuse by using the proper "Report" link that appears ne...
You may report abuse by using the proper "Report" link that appears next to many pieces of content on the site. You may also report another user by using the "Report/Block" link that appears at the bottom of a user's profile page. If this does not resolve the issue, we suggest that you block the person by listing his or her name in the "Blocking People" box that appears at the bottom of the Privacy page.
If you have already blocked an offender or have been blocked by an offender posting abusive content, please have another user report the abusive content or the offender through the one of the various "Report" links available on the site.
If you have already blocked an offender or have been blocked by an offender posting abusive content, please have another user report the abusive content or the offender through the one of the various "Report" links available on the site.
You can report a profile that violates Facebook’s Statement of Rights ...
You can report a profile that violates Facebook’s Statement of Rights and Responsibilities by clicking the "Report/Block this Person" link in the left column of the profile, selecting "Fake profile" as the reason, and adding the appropriate information. The following categories of profiles are prohibited on the site:
Be sure to choose the correct report type to help us verify the information. Facebook reviews every report we receive in order to determine whether or not the content violates our Statement of Rights and Responsibilities, and will take appropriate action. Rest assured that these reports will be kept confidential.
- Profiles that impersonate you or someone else
- Profiles that use your photos
- Profiles that list a fake name
- Profiles that do not represent a real person
- Profiles that have been hacked
Be sure to choose the correct report type to help us verify the information. Facebook reviews every report we receive in order to determine whether or not the content violates our Statement of Rights and Responsibilities, and will take appropriate action. Rest assured that these reports will be kept confidential.
Sign Up
Please follow the steps below to resolve this issue:
Check your email...
Please follow the steps below to resolve this issue:
- Check your email application's spam or junk folder or filter. Please be aware that some emails may be blocked by your ISP (Internet Service Provider).
- Check that you’re trying to log in from the exact email address you registered with. A common error is registering with an incorrect email domain (e.g., @comcast.com is not the same as @comcast.net). In addition, keep in mind that email addresses never begin with a "www" prefix.
Home page: Notifications
Please make sure you have not adjusted your email notification setting...
Please make sure you have not adjusted your email notification settings from the Notifications tab of the Account page.
Please check your spam/junk email filter to ensure that emails coming from Facebook have not been incorrectly placed in this folder. Be sure to add the "@facebookmail.com" email domain to your email account's safe senders list.
If you are still not receiving emails from Facebook, please contact your ISP (Internet Service Provider) to ensure that they are not blocking email traffic coming from Facebook.
If you've completed all steps above, please click here to submit your report to Facebook.
Please check your spam/junk email filter to ensure that emails coming from Facebook have not been incorrectly placed in this folder. Be sure to add the "@facebookmail.com" email domain to your email account's safe senders list.
If you are still not receiving emails from Facebook, please contact your ISP (Internet Service Provider) to ensure that they are not blocking email traffic coming from Facebook.
If you've completed all steps above, please click here to submit your report to Facebook.
To control what email notifications Facebook sends to you, simply go t...
To control what email notifications Facebook sends to you, simply go to the "Notifications" tab of the Account page.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
Networks: Joining or leaving a network
What type of network are you trying to add?
A work network:
Please n...
What type of network are you trying to add?
A work network:
A work network:
Please note that if your company does not distribute official email addresses to employees, we will be unable to create a workplace network for you.A college network:
If you have a work email address that has the company domain, please click this link.
If you’re not receiving the confirmation email, please check your email application's spam or junk folder or filter.
In order to join one of our college networks, you need to have a valid email address from one of the schools we support. This email account needs to be set up to send or receive external emails. To accommodate alumni, we accept school affiliated alumni email addresses, which are available at many schools (often for free) through their school or alumni association.A high school network:
If your school does not provide you with an email address, you will not be able to join that network at this time.
If you have an email address from your school, but aren’t able to receive the confirmation email, please check your spam and junk-related folders and filters.
If you’re still unable to add a college network, please click here.
If you cannot add your college or university because it is not supported, please click on this link.
If you do not have an option to add a high school network to your account, then you may be ineligible to register with a high school at this time. If you currently attend high school and are between the ages of 13 and 18 but have not provided this information accurately, please use the link at the bottom to contact us – we’ll then be able to update your account. If you are over the age of 18, you will need to add your high school information to the Education section of your Profile, as you are no longer eligible to add a high school network. Note that people will still be able to find you in a Classmates Search.
If you are unable to add your high school network because you have recently switched high school networks, you may need to wait until the block expires before adding a new high school. If you are registered in a high school that you do not currently attend, please use the form below to contact us – we’ll then be able to update your account.
If you are unable to add your high school network because we do not support your high school, we can help to add the network to Facebook. Please click here to contact us with your high school information.
Emails from Facebook
To control what email notifications Facebook sends to you, simply go t...
To control what email notifications Facebook sends to you, simply go to the Notifications tab of the Account Settings page.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
To control what email notifications Facebook sends to you, simply go t...
To control what email notifications Facebook sends to you, simply go to the "Notifications" tab of the Account page.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
If the notification is from an application, you can block any application on Facebook. To block an application, navigate to the application’s about page. At the top right of the page will be a "Block Application" option.
Privacy: Information For Parents
The best thing to do is to talk to your children and teach them about ...
The best thing to do is to talk to your children and teach them about Internet safety. Remind them to:
- Never share their password with anyone
- Understand their privacy settings
- Report people that violate our Statement of Rights and Responsibilities
- Block anyone that might be sending unwanted content
Facebook takes the safety of its users very seriously and makes a sign...
Facebook takes the safety of its users very seriously and makes a significant effort to take down any objectionable material that may be posted on the site. We encourage users to report offensive profiles, messages, groups, events, shares, notes and photos. Reported items are then reviewed by Facebook administrators and removed if deemed in violation of our Statement of Rights and Responsibilities. Users also have the option of "blocking" other users, which will ensure that they are unable to find them in a search, view their profile or send them a message.
Bugs and Known Problems
Facebook has limits in place to prevent behavior that others may find ...
Facebook has limits in place to prevent behavior that others may find annoying or abusive. These limits restrict the rate at which you can use certain features on the site. If you received a warning for going too fast when sending messages, you will need to temporarily stop this activity to avoid hitting a message block on your account.
For future reference, please keep the following policies in mind:
For future reference, please keep the following policies in mind:
- Facebook prides itself in protecting users from spam and does not allow users to send messages promoting or advertising a product, service, or opportunity.
- Unsolicited messages of any kind will not be tolerated.
Facebook Pages: How to manage a Facebook Page
Only the official representative of a public figure, brand, or organiz...
Only the official representative of a public figure, brand, or organization is permitted to create a Facebook Page. We block a variety of Page title terms to prevent the creation of fake, unauthorized, or otherwise abusive Pages.
If you are the authorized representative of your desired Page subject, please contact us through the form linked from the error message you see when trying to create the Page.
If you aren't the authorized representative and would like to create a space for fans of a certain topic or figure to share their thoughts and opinions, we suggest you create a Facebook group.
If you are the authorized representative of your desired Page subject, please contact us through the form linked from the error message you see when trying to create the Page.
If you aren't the authorized representative and would like to create a space for fans of a certain topic or figure to share their thoughts and opinions, we suggest you create a Facebook group.
Facebook Pages: Creating, administering and editing your Page
The name I’d like to create a Page for is blocked. How can I create a ...
The name I’d like to create a Page for is blocked. How can I create a Page for this artist, brand, or business?
Only the official representative may create a Page for an artist, brand, or business. If you are the authorized representative, you will need to contact us from an address associated with this artist. If you're not able to create your desired Page, please contact us through the form linked from the error message you see.
If you aren't the authorized representative and would like to create a space for fans of a certain topic or figure to share their thoughts and opinions, we suggest you create a Facebook group.
There’s already a Page for the artist, brand, or business I represent. How can I gain access to it?
Only the official representative may create or gain access to a Page for an artist, brand, or business. If you are the authorized representative, you will need to contact us from an address associated with this artist. If you're not able to create your desired Page, please contact us through the form linked from the error message you see. Please submit this form with all requested information.
I don’t have a Facebook account. Can I still create a Page?
Yes, you can create a business account. To create a business account, follow the steps below:
I can’t find the "Create Page" button.
To get started, please click here.
Only the official representative may create a Page for an artist, brand, or business. If you are the authorized representative, you will need to contact us from an address associated with this artist. If you're not able to create your desired Page, please contact us through the form linked from the error message you see.
If you aren't the authorized representative and would like to create a space for fans of a certain topic or figure to share their thoughts and opinions, we suggest you create a Facebook group.
There’s already a Page for the artist, brand, or business I represent. How can I gain access to it?
Only the official representative may create or gain access to a Page for an artist, brand, or business. If you are the authorized representative, you will need to contact us from an address associated with this artist. If you're not able to create your desired Page, please contact us through the form linked from the error message you see. Please submit this form with all requested information.
I don’t have a Facebook account. Can I still create a Page?
Yes, you can create a business account. To create a business account, follow the steps below:
- Create a Facebook Page by clicking here.
- After entering the required information, you will be prompted to log in to an existing Facebook account or create a new one. If you do not currently have a Facebook account, please select "I do not have a Facebook account."
- Enter your email address and date of birth.
I can’t find the "Create Page" button.
To get started, please click here.
Wall: How to use the Wall feature and Wall privacy
Facebook allows you to block many News Feed and Wall story types, but ...
Facebook allows you to block many News Feed and Wall story types, but it does not allow you to block all of them.
To prevent certain content that you update on your Profile from appearing on your Wall, such as your work information or relationship status:
If you want to remove a particular Wall story, simply click the "Remove" button that appears to the right of the story after you move your mouse over it. Removing the Wall story does not prevent a News Feed story from being generated.
Remember, other users can only see Wall stories about these actions if they have permission to see them elsewhere on the site. For example, if you create a secret event that they are not invited to, they will not see a story about it. If someone is viewing your profile and they are not allowed to see your photo albums, they will not see any Wall stories about you adding photos.
To prevent certain content that you update on your Profile from appearing on your Wall, such as your work information or relationship status:
- Go to the Privacy Settings page from the Settings drop down menu.
- Click the "Profile Information" link.
- Click on the "Change Settings" button and enter your password.
- Update the "Personal Info," "Religious and Political Views," "Family and Relationship," and "Education and Work" sections to the privacy level that you wish by clicking on the lock icon next to them. For example, if you do not want your friends to see changes that you make when updating these areas, simply make these visible to "Only Me," by selecting the "Customize" option.
If you want to remove a particular Wall story, simply click the "Remove" button that appears to the right of the story after you move your mouse over it. Removing the Wall story does not prevent a News Feed story from being generated.
Remember, other users can only see Wall stories about these actions if they have permission to see them elsewhere on the site. For example, if you create a secret event that they are not invited to, they will not see a story about it. If someone is viewing your profile and they are not allowed to see your photo albums, they will not see any Wall stories about you adding photos.
Chat: How to use the Chat feature and privacy
You can block a friend from chatting with you by putting them on a Fri...
You can block a friend from chatting with you by putting them on a Friend List, and then choosing to go offline to that Friend List.
If you would prefer that this individual no longer be able to contact you on Facebook, you can also block them from interacting with you on Facebook.
If you would prefer that this individual no longer be able to contact you on Facebook, you can also block them from interacting with you on Facebook.
Business Accounts
The name I’d like to create a Page for is blocked. How can I create a ...
The name I’d like to create a Page for is blocked. How can I create a Page for this artist, brand, or business?
Only the official representative may create a Page for an artist, brand, or business. If you are the authorized representative, you will need to contact us from an address associated with this artist. If you're not able to create your desired Page, please contact us through the form linked from the error message you see.
There’s already a Page for the artist, brand, or business I represent. How can I gain access to it?
Only the official representative may create or gain access to a Page for an artist, brand, or business. If you are the authorized representative, you will need to contact us from an address associated with this artist. If you're not able to create your desired Page, please contact us through the form linked from the error message you see.Please use this form to contact us with all requested information.
I don’t have a Facebook account. Can I still create a Page?
Yes, you can do so by creating a Business Account. To get started, you will need to first create a Facebook Page. To start this process, please click here. Once you’ve entered in the required information, you will be asked to log in to an existing Facebook account, or create a new one. If you do not currently have a Facebook account, please select ‘I do not have a Facebook account.’ You will then need to enter your email address and date of birth. Please be aware that managing multiple accounts is a violation of Facebook’s Terms of Use. If we determine that an individual has more than one account, we reserve the right to terminate all of their accounts.
I can’t find the "Create Page" button.
To get started, please click here.
Only the official representative may create a Page for an artist, brand, or business. If you are the authorized representative, you will need to contact us from an address associated with this artist. If you're not able to create your desired Page, please contact us through the form linked from the error message you see.
There’s already a Page for the artist, brand, or business I represent. How can I gain access to it?
Only the official representative may create or gain access to a Page for an artist, brand, or business. If you are the authorized representative, you will need to contact us from an address associated with this artist. If you're not able to create your desired Page, please contact us through the form linked from the error message you see.Please use this form to contact us with all requested information.
I don’t have a Facebook account. Can I still create a Page?
Yes, you can do so by creating a Business Account. To get started, you will need to first create a Facebook Page. To start this process, please click here. Once you’ve entered in the required information, you will be asked to log in to an existing Facebook account, or create a new one. If you do not currently have a Facebook account, please select ‘I do not have a Facebook account.’ You will then need to enter your email address and date of birth. Please be aware that managing multiple accounts is a violation of Facebook’s Terms of Use. If we determine that an individual has more than one account, we reserve the right to terminate all of their accounts.
I can’t find the "Create Page" button.
To get started, please click here.
Facebook Connect
When you connect with a website, it can access information you’ve adde...
When you connect with a website, it can access information you’ve added through Facebook to allow you to interact with your friends in new and interesting ways. The Platform Developer Terms of Service restrict how these sites can access this information, and all sites are contractually obligated to respect the privacy settings you’ve chosen for your account. These are the same terms that developers who have created the applications you use on Facebook must follow.
This means that if you’ve blocked a user on Facebook, that user will not be able to see you on a "connected" site. When other users connect with a website, those users will not be able to see information you’ve added through Facebook that they wouldn’t otherwise be able to see simply by browsing Facebook. You can decide what types of information your friends’ applications can access from the "Applications" section on the Privacy page or opt-out of Facebook Platform entirely.
This means that if you’ve blocked a user on Facebook, that user will not be able to see you on a "connected" site. When other users connect with a website, those users will not be able to see information you’ve added through Facebook that they wouldn’t otherwise be able to see simply by browsing Facebook. You can decide what types of information your friends’ applications can access from the "Applications" section on the Privacy page or opt-out of Facebook Platform entirely.
Questions and Answers from Users
12 answers.
7 answers.
